Contact and Hours
If you have questions about Admissions, Billing, Financial Aid, Summer Session, Extension, or Registrar related services click on the button to send us an email. If you have questions and don’t know where to start ask us, we are here to help!
In-person:
Monday - Thursday: 9:00AM - 12:00PM and 1:00PM - 4:00PM
Friday: 9:00AM - 12:00PM and 1:00PM - 4:30PM
Please use the SFC Web Check-In for In-person service
Directions: here
SFC Virtual Live Appointment
Virtual Live Appointment hours:
Hours: Monday - Thursday: 4:00PM - 5:00PM
SFC Virtual Drop-In
Virtual Drop-in Hours:
Hours: Monday - Thursday: 4:00PM - 8:00PM
SFC Phone:
Phone: (209) 228-7178
Hours: Monday - Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
SFC Email: studentsfirst@ucmerced.edu
SFC Fax number: (209) 228-7649
Chat:
Hours: Monday - Thursday: 8:30AM - 12:00PM and 1:00PM - 4:30PM
Friday: 8:30AM - 12:00PM and 1:00PM - 4:30PM
Instruction:
1. Click on the "chat with an expert" button in the lower right hand of the screen.
a. When it says "chat with an expert" an agent is available.
b. When it says "contact us" an agent not available. Click here to send us your question.
2. Fill in your name, email address, and your message
3. Be sure to have your UCM ID number ready to provide to the SFC representative at the beginning of your chat.
Click here for SFC Service Adjustment updates due to Covid-19
Location of the Students First Center
100 Administration Building, Merced, CA 95343
Click here for driving directions.
